Don’t Get Surprised: Ask the Right Questions Before Your Roof Replacement
Getting a roofing quote can be overwhelming. You want a reliable, honest company that delivers high-quality workmanship, top-tier products, and solutions that ensure roofs last. Homeowners in the Portland area need to ask the right questions to make confident roofing decisions. Choosing a reputable roofing company in Portland OR, like HER Roofing, ensures residential roofing, roof replacement, and expert installations are handled with excellence, backed by a strong customer satisfaction track record and a commitment to quality work.
When homeowners know which questions to ask, they avoid hidden costs, structural issues, and poor craftsmanship. This guide outlines the essential questions to get the most accurate quote, protect your investment, and ensure notch service from experienced roofing contractors.
Why Understanding Your Roofing Needs Matters in Portland
Before you even request a quote, it’s essential to understand your own roofing needs. Are you looking for roof replacement, a repair, or a complete roof installation? Portland’s wet climate demands durable materials, careful gutter companies integration, and high-quality craftsmanship to prevent leaks, moss buildup, and structural damage.
People also ask: How do I know if I need a full roof replacement or just repairs? HER Roofing helps homeowners answer this through thorough roof inspections, expert installations, and a reputation for quality roofing.
Understanding your roof’s size, roof composition, and any previous damage also informs your questions and ensures accurate roofing solutions for your home.
5 Common Mistakes Homeowners Make When Getting a Quote

Even experienced homeowners make mistakes when comparing roofing quotes. Here are the top pitfalls:
- Focusing Only on Price – Choosing the cheapest option can lead to poor materials, shortcuts in installations, or incomplete warranties. HER Roofing emphasizes high-quality workmanship and material warranties that protect your investment.
- Ignoring Roofing Contractor Credentials – Failing to verify whether the company is licensed, insured, and bonded can expose you to liability. Always ask about the roofing crews’ training, safety upgrades, and certifications.
- Skipping References and Reviews – Failing to check reviews misses insights into a contractor’s customer satisfaction track records. HER Roofing proudly shares 300+ 5-star reviews and references from satisfied property owners.
- Not Discussing Maintenance – A quote without discussing scheduled maintenance, roof cleaning, or gutter installation can leave you vulnerable to future damage. Maintenance is part of the solution for roofs that last.
- Overlooking Roofing Materials – Asphalt shingles, metal roofing, or tile roofing choices impact durability, aesthetics, and cost. Ask about top-tier products and recommendations based on your home’s style and climate.
For a comprehensive guide, the National Roofing Contractors Association (NRCA) offers valuable insights into common roofing mistakes.
Need a Roofing Quote From Professionals?
Contact HER Roofing today for reliable solutions and expert service.
Why Asking the Right Questions Can Save You Money
Hiring a roofing company isn’t just about replacing your roof—it’s about protecting your home, family, and investment. Asking detailed questions helps homeowners avoid:
- Structural issues like sagging or dry rot
- Unexpected roof replacement cost surprises
- Poor residential roofing quality shortens your roof’s lifespan
HER Roofing combines expert installations, quality craftsmanship, and a commitment to precision, ensuring every project is handled with care. Their dedication to excellence in customer service makes them a trusted choice for homeowners throughout the Portland area.
7 Must-Ask Questions for Any Roofing Quote
When meeting with a roofing contractor, here are essential questions:
- Are you licensed, insured, and bonded?
- What roofing materials do you recommend for my home? (Asphalt shingles, tile roofing, metal roofing)
- Can you provide references or client reviews?
- What does the quote include? (Labor, materials, roof cleaning, gutter installation)
- Do you offer financing options or roofing packages?
- How long will the project take, and what is your warranty policy?
- What ongoing maintenance is recommended? (Scheduled maintenance, moss treatment, roof inspections)
HER Roofing goes a step further, providing guidance on architectural sheet metal coping, safety upgrades, and complete roofing solutions tailored to your home.
Real Portland Success Story: How Asking Questions Prevented a Disaster
A homeowner in Southeast Portland reached out to HER Roofing after receiving multiple quotes. They initially considered a low-cost option, but by asking about roofing crews, material warranties, and customer satisfaction records, they realized the contractor was offering substandard materials. Choosing HER Roofing instead, they received expert installations, residential roofing solutions, and long-term peace of mind. Their new roof replacement included gutter installation, moss treatment, and a robust maintenance plan, helping avoid expensive future repairs.
HER Roofing’s dedication to high-quality workmanship, notch service, and top-tier products ensures homeowners make confident roofing decisions.
Key Takeaways to Make the Right Choice
When requesting a quote from a roofing company in Portland, OR, remember:
- Verify credentials: licensed, insured, bonded
- Understand roofing materials: asphalt shingles, tile roofing, and metal roofing
- Ask about maintenance: scheduled maintenance, roof cleaning, moss treatment
- Check references: reviews from property owners, customer satisfaction track records
- Evaluate warranties: material warranties, roofing packages, and safety upgrades
HER Roofing combines quality craftsmanship, expert installation, and a commitment to excellence to deliver reliable, long-lasting roofing solutions in the Portland area.
Why Choosing HER Roofing is The Smart Choice
We at HER Roofing provide the best solutions to our customers. From residential Roofing and roof replacement to comprehensive roof maintenance, we prioritize customer satisfaction, track records and excellence in customer service.
We showcase our excellent services through expert installations, careful attention to roofing solutions, and unmatched dedication to quality craftsmanship. Contact HER Roofing for expert roofing services in Portland, OR, today and experience a roofing project done right.
Need a Roofing Quote From Professionals?
Contact HER Roofing today for reliable solutions and expert service.
FAQs About Roofing Company in Portland, OR
About Jana Zavala, Owner of HER Roofing

Since starting to work in a male dominated field in the late 90’s, Jana dove deep into learning all that there is about the roofing industry. Her thirst for knowledge allowed her to excel in whatever role she took on, like being the West Coast and Canadian territory manager for GAF Materials then going on to be a national trainer for Malarkey Roofing Products. These experiences lead Jana to taking the Oregon Contractors test in 2019 (with only missing one question), and thus establishing HER Roofing in March of that year.
Since then, Jana and the HER Roofing team has installed hundreds of roofs in the Portland Metro area and has won numerous accolades.

